📝 Overview
SQL Server is the database engine that the software runs on. A working installation of SQL Server is required before the software can be used on a computer or server for the first time. This article explains what SQL Server is and how to get help installing it.
🛠️ Before You Begin
This article applies if you are setting up the software on a new computer or server and it indicates that SQL Server is not installed or cannot be found.
Have your software version and computer or server details ready before reaching out to support.
⚠️ Please Note:
Reach out early: Contact support before attempting a new SQL Server installation on a new computer or server.
Note any error messages: If the software displays a message about SQL Server not being found, note the exact wording, it helps our team assist you faster.
📞 Getting Help with Installation
Learn how to get help installing SQL Server for the first time.
First-time installation of SQL Server on a new computer or server must be completed with help from the DaySmart support team. This ensures SQL Server is installed and configured correctly for your software version.
Visit our Support Options article to find the best way to reach our team.
💡 Already have SQL Server installed? If your computer already has an older version of SQL Server, you may need to upgrade instead of performing a new installation. See the Upgrading SQL Server article for more information.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Why can't I install SQL Server myself?
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First-time SQL Server installations require configuration that varies based on your computer or server setup and software version. Our support team completes this step with you to make sure everything is set up correctly.
What should I have ready when I contact support?
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Have your software version and computer or server details on hand. This helps our team get you set up as quickly as possible.
What if I already have an older version of SQL Server installed?
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If your computer already has SQL Server installed, you likely need to upgrade your existing installation rather than perform a new one. See the Upgrading SQL Server article for guidance.