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Update Account Information Form

Learn how to complete and submit the Update Account Information Form to request changes to your business or contact details, including required authorizations, submission steps, and what to expect after your request is reviewed.

Kyle Goodman avatar
Written by Kyle Goodman
Updated today

📝 Overview

This article explains how to request updates to your account information such as contact details, billing address, or business name using the provided form. Follow the instructions to ensure changes are processed correctly.

💡 Pro Tip:

If you prefer a faster experience with no wait time, you can also update this information directly through Account Management.


🔑 Authorizations

Before proceeding, make sure you have:

  • Administrative access to request changes on your account.

  • Permission to modify the registered business or account owner’s information.

  • Accurate and up-to-date business and contact details ready for submission.


🛠️ Procedure

This section details how to complete and submit the Update Account Information Form, and what to expect after your request is reviewed.

⚠️ Before you submit:

  • Verify that the information you are changing matches your business’s current records.

  • Gather any required supporting documentation (for example, business name change letters).

  • Be aware that changes may affect access, billing, or business validation please plan accordingly.

📄 Fill Out & Submit the Form

Click the arrow to view the form and instructions

  1. Click this link for the Update Account Information Form.

  2. Complete all required fields on the form, incomplete submissions cannot be processed.

  3. Review the form for accuracy, incorrect information will delay the transfer.

  4. Submit the form as instructed to initiate processing.

📬 What Happens After Submission

Click the arrow to learn more about what happens after submission

  • The request will be reviewed and validated by the company.

  • If approved, the account information will be updated accordingly.

  • You’ll receive confirmation once the transfer is complete and your new hosting setup is enabled.


FAQs

Find answers to common questions or additional details that may not be covered in the main instructions.

Click the arrow to view frequently asked questions

How long does the update process take?

Click the arrow to view the answer

Updates typically complete within 1–2 business days, depending on business hour volume and documentation.

Will my website or email go offline during the transfer?

Click the arrow to view the answer

Most changes are seamless; however, if you update the account owner or business name, you may be asked to re-verify your business contact and login credentials.

What happens if I provide incorrect information on the form?

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Incomplete or inaccurate submissions may delay processing. Review all details carefully before submitting.


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