📝 Overview
Updating from a previous version of the software is easy. This article walks you through backing up your database, uninstalling older versions if needed, installing version 13, and registering your software. We always recommend making a backup of your database before any updates or installations.
⚠️ Disclaimer: If you previously purchased an older version of the software outright or are not on a software subscription, updating to version 13 could cause data corruption, and you may be unable to revert without a proper backup. To ensure a smooth update process and avoid potential issues, please contact our support team to learn how to upgrade your software.
💾 Backup Your Database
Open the software to make a backup copy of your database. You shouldn't need it since the database will be updated automatically, but it's always safe to have an extra backup.
Click here to learn how to back up your database
Click here to learn how to back up your database
Go to the File drop-down menu and select Backup and Restore, then select Backup Database.
Click Next.
Select a location to save the database and then click Save.
After the backup is saved close the software.
🗑️ Uninstall the Software
If you are updating from a version prior to Version 7, you will have to completely uninstall your software before updating to Version 13.
Click here to learn how to uninstall the software
Click here to learn how to uninstall the software
Go to Control Panel.
Select Programs and Features.
Locate Salon Iris on the list and select Uninstall.
📥 Install the Updated Software
Download and install your version of the software from our website based on your product version:
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Click the Download Latest Version button and follow the prompts to install. After the installation has finished, start the software.
🔑 Register & Activate
Click here to learn how to register and activate your software
Click here to learn how to register and activate your software
When Version 13 starts up, you will be prompted to Use the Free Version or Enter Registration Info. If you do not already have an online account, create one before registering through the DaySmart website. Use the serial number provided with your purchase to create an administrator account for your business.
With your account created, click Enter Registration Info on this screen and enter your username and password. If you have already created an online account, enter your username and password and click Register. If you are unable to set up an account at this time, you can also register by clicking Enter Serial Number, but using an online account is the preferred method.
💳 X-Charge Users
Click here for important information about X-Charge
Click here for important information about X-Charge
If you are using X-Charge software, please be sure you have Version 7.1 or greater. Please do not uninstall X-Charge prior to updating it.
You will need to check for updates within the X-Charge software and follow the prompts to install the updates. If you do need an update for X-Charge, you will need to contact OpenEdge at (800) 338-6614.
❓ FAQs
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
Do I need to uninstall before updating?
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Click the arrow to view the answer
Only if you are on a version prior to Version 7. If you are on Version 7 or later, you do not need to uninstall before installing Version 13.
Will updating to version 13 affect my existing data?
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Click the arrow to view the answer
The software will automatically update your database during the installation process. We always recommend making your own manual backup before any update as an added precaution.
Can I revert to my previous version after updating?
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Click the arrow to view the answer
Reverting after an update may not be possible without a proper backup. This is especially important if you previously purchased the software outright or are not on a subscription. Always back up your database before updating and contact support if you need assistance.
How do I register if I can't create an online account right away?
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Click the arrow to view the answer
You can register by clicking Enter Serial Number during the startup prompt. However, using an online account is the preferred registration method.
What if I use X-Charge for payment processing?
Click the arrow to view the answer
Click the arrow to view the answer
Make sure you have X-Charge Version 7.1 or greater before updating. Do not uninstall X-Charge — instead, check for updates within the X-Charge software. Contact OpenEdge at (800) 338-6614 if you need an update.