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Support Options
Support Options
Angel Horowitz avatar
Written by Angel Horowitz
Updated over 2 months ago

Software Support

Business Hours

Monday – Friday: 9 am – 7 pm EST

Options

  • Chat: Chat with us in-app (cloud users) or from the Help Center through the messenger

  • Schedule a Call: If your subscription includes phone support, you can schedule a call through the messenger. This allows us to gather information before our meeting.

Please Note: After you click 'Send us a Message' and choose your options within the messenger, the option to schedule a call will appear. This helps our team understand your needs better before the call.


Payment Processing Support

Business Hours:

Monday – Friday: 9 am – 6 pm EST

Options

  • Chat: Chat with us in-app (cloud users) or from the Help Center through the messenger

  • Schedule a Call: You can schedule a call through the messenger. This allows us to gather information before our meeting.

Please Note: After you click 'Send us a Message' and choose your options within the messenger, the option to schedule a call will appear. This helps our team understand your needs better before the call.


Chat Options

As a cloud user, you have easy access to two chat options designed to suit your needs. Simply follow the video instructions below to get started.

Web Access


Mobile App

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