# DaySmart Body Art Help Center \(Desktop\)

> What can we help you with?

## How To

- [Ticket History - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/9301728-ticket-history-desktop.md)
- [Creating a Recurring Appointment - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/9301913-creating-a-recurring-appointment-desktop.md)
- [Multi-Ticket Checkout - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/9300750-multi-ticket-checkout-desktop.md)
- [Changing the Length of an Appointment](https://desktophelp.daysmartbodyart.com/en/articles/9302232-changing-the-length-of-an-appointment.md)
- [Deleting Multiple/Recurring Time Blocks](https://desktophelp.daysmartbodyart.com/en/articles/9302160-deleting-multiple-recurring-time-blocks.md)
- [How do I adjust the order of the employees on the appointment book?](https://desktophelp.daysmartbodyart.com/en/articles/9300771-how-do-i-adjust-the-order-of-the-employees-on-the-appointment-book.md)
- [Appointment Book Color Codes Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302403-appointment-book-color-codes-overview.md): This article explains how appointment book color codes help you quickly identify appointments, how color priority works, and how to customize employee colors and order in the appointment book.
- [Adding Services](https://desktophelp.daysmartbodyart.com/en/articles/9302244-adding-services.md)
- [Adding Products](https://desktophelp.daysmartbodyart.com/en/articles/9302242-adding-products.md)
- [Modifying Employee Schedules](https://desktophelp.daysmartbodyart.com/en/articles/9300731-modifying-employee-schedules.md)
- [Upgrading to SQL Server 2008 Express R2](https://desktophelp.daysmartbodyart.com/en/articles/9301679-upgrading-to-sql-server-2008-express-r2.md)
- [Syncing with QuickBooks Connect](https://desktophelp.daysmartbodyart.com/en/articles/9301597-syncing-with-quickbooks-connect.md)
- [Registering with an Online Account](https://desktophelp.daysmartbodyart.com/en/articles/9301318-registering-with-an-online-account.md)
- [Multi-Location \(Wide Area Network or WAN\) Setup](https://desktophelp.daysmartbodyart.com/en/articles/9300755-multi-location-wide-area-network-or-wan-setup.md): Learn how to connect two or more business locations using Tailscale or Hamachi VPN so you can share and view database information across locations in the software.
- [Database Restoration Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302098-database-restoration-overview.md)
- [Restarting the Remote Access Service](https://desktophelp.daysmartbodyart.com/en/articles/9302208-restarting-the-remote-access-service.md)
- [Processing Returns](https://desktophelp.daysmartbodyart.com/en/articles/9300679-processing-returns.md)
- [New Installation of SQL Server](https://desktophelp.daysmartbodyart.com/en/articles/9300791-new-installation-of-sql-server.md)
- [How Do I Merge Duplicate Clients?](https://desktophelp.daysmartbodyart.com/en/articles/9300945-how-do-i-merge-duplicate-clients.md)
- [How do I restore a backup copy of my database?](https://desktophelp.daysmartbodyart.com/en/articles/9300921-how-do-i-restore-a-backup-copy-of-my-database.md)
- [Manually Starting SQL Server](https://desktophelp.daysmartbodyart.com/en/articles/9301471-manually-starting-sql-server.md)
- [Password & Employee Access Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301398-password-employee-access-overview.md)
- [Cash Drawer Setup & Troubleshooting](https://desktophelp.daysmartbodyart.com/en/articles/9302235-cash-drawer-setup-troubleshooting.md)
- [Upgrading to SQL Server 2012 Express](https://desktophelp.daysmartbodyart.com/en/articles/9301684-upgrading-to-sql-server-2012-express.md)
- [Importing & Migrating Data](https://desktophelp.daysmartbodyart.com/en/articles/9301099-importing-migrating-data.md): Learn how to prepare, format, and import your data files to ensure a smooth transition into DaySmart Cloud.
- [Managing Employee Permissions](https://desktophelp.daysmartbodyart.com/en/articles/9301390-managing-employee-permissions.md)
- [Where do I go in my software to set up employee access and passwords?](https://desktophelp.daysmartbodyart.com/en/articles/9301606-where-do-i-go-in-my-software-to-set-up-employee-access-and-passwords.md)
- [I've forgotten my password. Can you help me override it?](https://desktophelp.daysmartbodyart.com/en/articles/9301037-i-ve-forgotten-my-password-can-you-help-me-override-it.md)
- [Changing the Theme](https://desktophelp.daysmartbodyart.com/en/articles/9302233-changing-the-theme.md)
- [Adding an Image or Logo to Receipts](https://desktophelp.daysmartbodyart.com/en/articles/9302414-adding-an-image-or-logo-to-receipts.md)
- [Accepting Online Promotions and Coupons](https://desktophelp.daysmartbodyart.com/en/articles/9302310-accepting-online-promotions-and-coupons.md)
- [Keyboard Shortcuts](https://desktophelp.daysmartbodyart.com/en/articles/9312077-keyboard-shortcuts.md)
- [Keeping Remote Access Connected](https://desktophelp.daysmartbodyart.com/en/articles/9301333-keeping-remote-access-connected.md)
- [How do I adjust when the Reorder Product pop-up message appears?](https://desktophelp.daysmartbodyart.com/en/articles/9300780-how-do-i-adjust-when-the-reorder-product-pop-up-message-appears.md)
- [Deleting Information from Your Database](https://desktophelp.daysmartbodyart.com/en/articles/9302136-deleting-information-from-your-database.md)
- [Sales Tax Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302151-sales-tax-overview.md)
- [Cash Drawer Balancing Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302222-cash-drawer-balancing-overview.md)
- [Loyalty Points & Rewards Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301392-loyalty-points-rewards-overview.md)
- [How do I donate a Gift Certificate?](https://desktophelp.daysmartbodyart.com/en/articles/9300784-how-do-i-donate-a-gift-certificate.md)
- [Change a Client ID](https://desktophelp.daysmartbodyart.com/en/articles/11072662-change-a-client-id.md)
- [Does my computer need to be on for Remote Access to work?](https://desktophelp.daysmartbodyart.com/en/articles/9302092-does-my-computer-need-to-be-on-for-remote-access-to-work.md)
- [Database Backup Overview](https://desktophelp.daysmartbodyart.com/en/articles/12557242-database-backup-overview.md): Learn how to restore a backup copy of your database using the software's built-in restore options, including automatic backups, specific file locations, and SQL Server database files.
- [Support Options](https://desktophelp.daysmartbodyart.com/en/articles/10740277-support-options.md): Find contact details, business hours, and the best ways to reach DaySmart support for software and payment assistance.
- [View & Manage Your Bill](https://desktophelp.daysmartbodyart.com/en/articles/9301601-view-manage-your-bill.md): Use Account Management to view your next bill date and estimated total, manage subscription services, and access billing tools for your DaySmart Desktop account.
- [Reinstalling DaySmart Desktop Software](https://desktophelp.daysmartbodyart.com/en/articles/9300629-reinstalling-daysmart-desktop-software.md)
- [Transferring DaySmart to a New Computer](https://desktophelp.daysmartbodyart.com/en/articles/9301820-transferring-daysmart-to-a-new-computer.md)
- [Resetting Your Remote Access Password](https://desktophelp.daysmartbodyart.com/en/articles/9302155-resetting-your-remote-access-password.md)
- [Exporting Database Information](https://desktophelp.daysmartbodyart.com/en/articles/9301277-exporting-database-information.md): Learn how to export database tables from DaySmart Desktop into text files you can open in Excel for reporting, review, or sharing with your team.
- [Switching Client and Server Computers](https://desktophelp.daysmartbodyart.com/en/articles/9301595-switching-client-and-server-computers.md): These instructions will help you switch a Client workstation with a Server in a network environment. This is commonly done because of hardware failure or computer upgrades.
- [Updating to Version 13 from a Previous Version](https://desktophelp.daysmartbodyart.com/en/articles/9301680-updating-to-version-13-from-a-previous-version.md): Learn how to upgrade your desktop software to version 13 from a previous version, including backing up your database, uninstalling, and registering.
- [Changing the Displayed Currency](https://desktophelp.daysmartbodyart.com/en/articles/9302197-changing-the-displayed-currency.md)
- [Connecting Your Client Computers](https://desktophelp.daysmartbodyart.com/en/articles/9302118-connecting-your-client-computers.md)
- [Creating and Adding Remote Access Users](https://desktophelp.daysmartbodyart.com/en/articles/9301960-creating-and-adding-remote-access-users.md)
- [Do I need assistance to install DaySmart?](https://desktophelp.daysmartbodyart.com/en/articles/9302067-do-i-need-assistance-to-install-daysmart.md)
- [First Time Setup and Installation](https://desktophelp.daysmartbodyart.com/en/articles/9301362-first-time-setup-and-installation.md)
- [How can I obtain my newest temporary serial number?](https://desktophelp.daysmartbodyart.com/en/articles/9300642-how-can-i-obtain-my-newest-temporary-serial-number.md)
- [How to Remove a Remote Access User](https://desktophelp.daysmartbodyart.com/en/articles/9301301-how-to-remove-a-remote-access-user.md)

## Advanced Fuctionality

- [Dymo Barcode Label Printer Setup](https://desktophelp.daysmartbodyart.com/en/articles/9301268-dymo-barcode-label-printer-setup.md)
- [Receipt Printer Troubleshooting Guide](https://desktophelp.daysmartbodyart.com/en/articles/9300899-receipt-printer-troubleshooting-guide.md)
- [Hamachi Virtual Private Network Setup](https://desktophelp.daysmartbodyart.com/en/articles/9300584-hamachi-virtual-private-network-setup.md)
- [Remote Access & Firewalls](https://desktophelp.daysmartbodyart.com/en/articles/9300630-remote-access-firewalls.md)
- [CipherLab Wireless Data Collector Troubleshooting](https://desktophelp.daysmartbodyart.com/en/articles/9302286-cipherlab-wireless-data-collector-troubleshooting.md)
- [CipherLab Wireless Data Collector Setup](https://desktophelp.daysmartbodyart.com/en/articles/9302276-cipherlab-wireless-data-collector-setup.md)
- [Converting a Database from Desktop to Cloud](https://desktophelp.daysmartbodyart.com/en/articles/9301868-converting-a-database-from-desktop-to-cloud.md)
- [Network Setup](https://desktophelp.daysmartbodyart.com/en/articles/9300785-network-setup.md): Learn how to set up your DaySmart network by configuring the server computer and connecting additional client computers to the same database.
- [New SQL Server Installation for Previous DaySmart Versions](https://desktophelp.daysmartbodyart.com/en/articles/9300845-new-sql-server-installation-for-previous-daysmart-versions.md)
- [Reputation Management \(Desktop - Winform\)](https://desktophelp.daysmartbodyart.com/en/articles/9300739-reputation-management-desktop-winform.md)
- [Converting an InkBook Database from Cloud to Desktop](https://desktophelp.daysmartbodyart.com/en/articles/9301870-converting-an-inkbook-database-from-cloud-to-desktop.md)

## Features Overview

- [Scheduling an Appointment - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/9301659-scheduling-an-appointment-desktop.md)
- [Gift Certificates Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301455-gift-certificates-overview.md)
- [Tips Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301769-tips-overview.md)
- [Resources Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302189-resources-overview.md)
- [Client Balance Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302394-client-balance-overview.md)
- [Product Ordering Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300690-product-ordering-overview.md)
- [Payroll Commissions Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300576-payroll-commissions-overview.md)
- [Prepaid Services Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301441-prepaid-services-overview.md)
- [Time Clock Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301714-time-clock-overview.md)
- [Client Referrals Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302351-client-referrals-overview.md)

## Credit Card Processing

- [Bank Account Change - DaySmart Payments via CardConnect](https://desktophelp.daysmartbodyart.com/en/articles/9287249-bank-account-change-daysmart-payments-via-cardconnect.md): Learn how to submit a bank account change ticket through the CardPointe Merchant Portal, including what information and documents you'll need to complete the request.
- [Legal Name & Tax ID Update - DaySmart Payments via CardConnect](https://desktophelp.daysmartbodyart.com/en/articles/9287129-legal-name-tax-id-update-daysmart-payments-via-cardconnect.md): How to Update your Legal Name and Tax ID Number \(TIN\)/Employer Identification Number \(EIN\) on the CardPointe/CardConnect website.
- [Update Business Address, Email, Phone Number - DaySmart Payments via CardConnect](https://desktophelp.daysmartbodyart.com/en/articles/9285278-update-business-address-email-phone-number-daysmart-payments-via-cardconnect.md): Learn how to submit a Demographic Change Ticket to update phone number, mailing address, email address, or location address on file with CardPointe/CardConnect/Clover.
- [Become PCI Compliant](https://desktophelp.daysmartbodyart.com/en/articles/9287452-become-pci-compliant.md): Learn how to access your Secure Trust Portal and complete your annual PCI compliance survey to protect your account and avoid fees.
- [Clover Device Troubleshooting](https://desktophelp.daysmartbodyart.com/en/articles/9566615-clover-device-troubleshooting.md): This article is for CardPointe users who are having trouble with their credit card reader to resolve issues and return to taking payments.
- [Setting Up Credit Card Processing](https://desktophelp.daysmartbodyart.com/en/articles/9301695-setting-up-credit-card-processing.md)
- [Handling Chargebacks - DaySmart Payments via CardConnect](https://desktophelp.daysmartbodyart.com/en/articles/9922685-handling-chargebacks-daysmart-payments-via-cardconnect.md): Learn how to locate chargeback details in CardPointe, understand your options for resolving them, and dispute a chargeback through Commerce Control Center if needed.
- [How to Process Transactions Within CardPointe Virtual Terminal](https://desktophelp.daysmartbodyart.com/en/articles/10562065-how-to-process-transactions-within-cardpointe-virtual-terminal.md): Learn how to process transactions through the CardPointe Virtual Terminal when your credit card terminal is unavailable, and how to keep your records accurate afterward.
- [Credit Card Setup for Booth Renters](https://desktophelp.daysmartbodyart.com/en/articles/9301995-credit-card-setup-for-booth-renters.md)
- [Accessing your DaySmart Payments via CardConnect Merchant Portal](https://desktophelp.daysmartbodyart.com/en/articles/9274520-accessing-your-daysmart-payments-via-cardconnect-merchant-portal.md): This article is for DaySmart users looking to see credit card Payments with CardPointe.
- [Breaking Down Blended DaySmart Payments via CardConnect Statements](https://desktophelp.daysmartbodyart.com/en/articles/11174207-breaking-down-blended-daysmart-payments-via-cardconnect-statements.md): This article is for Cardconnect/CardPointe users wanting to understand their Card Present and Card not present \(swipe/nonswipe\) statements and fees.
- [Breaking Down Interchange+ \(IC+\) DaySmart Payments via CardConnect Statements](https://desktophelp.daysmartbodyart.com/en/articles/11327586-breaking-down-interchange-ic-daysmart-payments-via-cardconnect-statements.md): This article is for CardPointe users wanting to learn how to read their Interchange+ statement and understand their fees.
- [How to Download your 1099-K Form - DaySmart Payments via CardConnect](https://desktophelp.daysmartbodyart.com/en/articles/10421183-how-to-download-your-1099-k-form-daysmart-payments-via-cardconnect.md): Step-by-step instructions for accessing and downloading your 1099-K form from CardPointe for tax purposes
- [Federal Backup Withholding Notice - DaySmart Payments via CardConnect](https://desktophelp.daysmartbodyart.com/en/articles/9287089-federal-backup-withholding-notice-daysmart-payments-via-cardconnect.md): If your business information on file for CardConnect/CardPointe/Clover doesn't match IRS records, it can cause federal backup withholding. Here's how you would update your Business Information to s...
- [Get Set Up - DaySmart Beauty Payments via CardConnect!](https://desktophelp.daysmartbodyart.com/en/articles/9285248-get-set-up-daysmart-beauty-payments-via-cardconnect.md): Learn how to set up your DaySmart Payments hardware, register your card reader, and run your first transaction using CardConnect for DaySmart Salon, Spa, and Body Art.
- [How to cancel your DaySmart Payments account](https://desktophelp.daysmartbodyart.com/en/articles/15209087-how-to-cancel-your-daysmart-payments-account.md): Learn how to cancel your DaySmart payments/credit card processing account

## Mobile Access

- [Viewing & Modifying All Employee Schedules](https://desktophelp.daysmartbodyart.com/en/articles/9301647-viewing-modifying-all-employee-schedules.md)
- [What Web Browser is Recommended?](https://desktophelp.daysmartbodyart.com/en/articles/9301518-what-web-browser-is-recommended.md): Find out which web browsers are recommended for the best experience with the software, including download links for each browser.

## Online Booking

- [No Appointments Available](https://desktophelp.daysmartbodyart.com/en/articles/9300924-no-appointments-available.md)
- [Online Booking Client Account Creation - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/9301019-online-booking-client-account-creation-desktop.md)
- [Purchasing Gift Cards Online](https://desktophelp.daysmartbodyart.com/en/articles/9300864-purchasing-gift-cards-online.md)
- [DaySmart Online Booking Start Guide - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/10362600-daysmart-online-booking-start-guide-desktop.md): Step-by-step instructions for setting up your Online Booking website and connecting it to your business software.
- [Service Listing Options](https://desktophelp.daysmartbodyart.com/en/articles/9301624-service-listing-options.md)
- [Online Gift Cards](https://desktophelp.daysmartbodyart.com/en/articles/12169304-online-gift-cards.md): Learn how to enable online gift card sales, set up gift card options, and understand how customers purchase and check gift card balances from your website.

## Accounting & Payroll

- [Payroll Settings Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300776-payroll-settings-overview.md)
- [Suppliers Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301614-suppliers-overview.md)
- [Cash Drop Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302268-cash-drop-overview.md)
- [General Ledger Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301406-general-ledger-overview.md)
- [Payroll Deductions Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300593-payroll-deductions-overview.md)
- [Check Printing Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302274-check-printing-overview.md)
- [Purchase Orders Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300830-purchase-orders-overview.md)
- [Petty Cash Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300835-petty-cash-overview.md)
- [Backbar Overview](https://desktophelp.daysmartbodyart.com/en/articles/9302429-backbar-overview.md)
- [Payroll Calculation Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301462-payroll-calculation-overview.md)
- [DaySmart Desktop Payroll FAQs](https://desktophelp.daysmartbodyart.com/en/articles/9300579-daysmart-desktop-payroll-faqs.md): Find answers to common DaySmart Desktop payroll questions, including payroll setup, tax tables, payroll tables, reports, and troubleshooting.
- [Calculating Payroll Totals](https://desktophelp.daysmartbodyart.com/en/articles/9302479-calculating-payroll-totals.md)

## Email & Text Messaging

- [How can I receive client e-mail and SMS responses?](https://desktophelp.daysmartbodyart.com/en/articles/9300693-how-can-i-receive-client-e-mail-and-sms-responses.md)
- [Text Message Confirmations Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301713-text-message-confirmations-overview.md)
- [How to Prompt Clients to Opt In for Text Marketing - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/9301264-how-to-prompt-clients-to-opt-in-for-text-marketing-desktop.md)
- [Sending Receipts](https://desktophelp.daysmartbodyart.com/en/articles/9301514-sending-receipts.md)
- [Editing Messaging Templates](https://desktophelp.daysmartbodyart.com/en/articles/9300915-editing-messaging-templates.md)
- [Marketing Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301488-marketing-overview.md)
- [Where do I receive client e-mail and text responses?](https://desktophelp.daysmartbodyart.com/en/articles/9301607-where-do-i-receive-client-e-mail-and-text-responses.md)
- [Twilio’s Regulatory Compliance - UK Only](https://desktophelp.daysmartbodyart.com/en/articles/9869179-twilio-s-regulatory-compliance-uk-only.md): Understand new UK KYC regulations and how to complete the required Twilio compliance form for text messaging.
- [Text Marketing Start Guide - Desktop](https://desktophelp.daysmartbodyart.com/en/articles/11072603-text-marketing-start-guide-desktop.md)
- [Messaging Best Practices](https://desktophelp.daysmartbodyart.com/en/articles/12860556-messaging-best-practices.md): Learn how to manage client messaging responsibly, including messaging compliance, formatting, and best practices to ensure clear communication and successful delivery to clients.
- [Messaging Service Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300618-messaging-service-overview.md)
- [Modifying Text Reminder Templates](https://desktophelp.daysmartbodyart.com/en/articles/9300724-modifying-text-reminder-templates.md): Learn how to edit text reminder templates so your messages are clear, consistent, and formatted correctly for clients.
- [How can I resend an appointment reminder?](https://desktophelp.daysmartbodyart.com/en/articles/9300697-how-can-i-resend-an-appointment-reminder.md)
- [Text Marketing Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301733-text-marketing-overview.md)
- [2 Way Texting](https://desktophelp.daysmartbodyart.com/en/articles/9301901-2-way-texting.md)

## Reports

- [Sales Total & Sales Tax Report](https://desktophelp.daysmartbodyart.com/en/articles/9302152-sales-total-sales-tax-report.md)
- [Client Retention Report](https://desktophelp.daysmartbodyart.com/en/articles/9302374-client-retention-report.md)
- [Payroll Reports & Extras](https://desktophelp.daysmartbodyart.com/en/articles/9300778-payroll-reports-extras.md)
- [Mailing Report Overview](https://desktophelp.daysmartbodyart.com/en/articles/9301375-mailing-report-overview.md)
- [Employee Goals Report](https://desktophelp.daysmartbodyart.com/en/articles/9301067-employee-goals-report.md)
- [Employee Performance Report](https://desktophelp.daysmartbodyart.com/en/articles/9301068-employee-performance-report.md)
- [Profit & Loss Statement](https://desktophelp.daysmartbodyart.com/en/articles/9300721-profit-loss-statement.md)
- [Report Details \(Desktop\)](https://desktophelp.daysmartbodyart.com/en/articles/10924500-report-details-desktop.md)
- [Reports Overview](https://desktophelp.daysmartbodyart.com/en/articles/9300696-reports-overview.md)

## Network Configuration

- [Using Norton Security in a Network Environment](https://desktophelp.daysmartbodyart.com/en/articles/9311556-using-norton-security-in-a-network-environment.md)

## Hardware

- [Epson Receipt Printer Setup](https://desktophelp.daysmartbodyart.com/en/articles/9301121-epson-receipt-printer-setup.md)
- [Barcode Scanner Setup & Troubleshooting](https://desktophelp.daysmartbodyart.com/en/articles/9302489-barcode-scanner-setup-troubleshooting.md)
- [Pole Display Setup](https://desktophelp.daysmartbodyart.com/en/articles/9301014-pole-display-setup.md)
- [Recommended Hardware](https://desktophelp.daysmartbodyart.com/en/articles/12704004-recommended-hardware.md): Find recommended hardware for DaySmart Beauty, including computers, printers, scanners, and accessories. Use this guide to choose compatible devices and review troubleshooting steps for common hard...

## Account Management

- [Update Account Information/Transfer of Ownership](https://desktophelp.daysmartbodyart.com/en/articles/9301779-update-account-information-transfer-of-ownership.md): Learn how to update your business contact details in the software —especially the company details shown to clients in confirmations, online booking, and messaging templates.
- [Update Billing Information & Process a Past Due Payment](https://desktophelp.daysmartbodyart.com/en/articles/9301106-update-billing-information-process-a-past-due-payment.md): Learn how to update your payment method and process a past due payment through the Account Management page.
- [Update Account Information Form](https://desktophelp.daysmartbodyart.com/en/articles/9301639-update-account-information-form.md): Learn how to complete and submit the Update Account Information Form to request changes to your business or contact details, including required authorizations, submission steps, and what to expect ...
- [Database Password Recovery Authorization Form](https://desktophelp.daysmartbodyart.com/en/articles/9302069-database-password-recovery-authorization-form.md)
- [Data Transfer Approval Form](https://desktophelp.daysmartbodyart.com/en/articles/9302086-data-transfer-approval-form.md): Submit this form to authorize the transfer of data between DaySmart accounts or business databases.
- [Data Retrieval & Export Request Form](https://desktophelp.daysmartbodyart.com/en/articles/9302079-data-retrieval-export-request-form.md): Learn how to complete and submit the Data Retrieval Request Form to access or export your account data, including eligibility requirements, submission steps, and what to expect after your request i...
- [Account Authorization Password](https://desktophelp.daysmartbodyart.com/en/articles/9302395-account-authorization-password.md): Learn how to complete and submit the Account Authorization Password Form to request approval for resetting or removing your account password, including required authorizations, submission steps, an...
- [I've lost my serial number. How can I recover it?](https://desktophelp.daysmartbodyart.com/en/articles/9301042-i-ve-lost-my-serial-number-how-can-i-recover-it.md)
- [Password Reset Request](https://desktophelp.daysmartbodyart.com/en/articles/9301400-password-reset-request.md): Learn how to submit the Password Reset Request form to regain access to your account, including required authorizations, how to fill out the form, and what happens after you submit it.
- [Domain Name Transfer Agreement Form](https://desktophelp.daysmartbodyart.com/en/articles/9301147-domain-name-transfer-agreement-form.md): Learn how to complete and submit the Domain Name Transfer Agreement Form to move your domain ownership, including preparation steps, submission process, and what to expect after the transfer reques...
- [Serial Number Recovery Authorization Form](https://desktophelp.daysmartbodyart.com/en/articles/9301515-serial-number-recovery-authorization-form.md)

## Billing

- [DaySmart Software Billing FAQ](https://desktophelp.daysmartbodyart.com/en/articles/9302133-daysmart-software-billing-faq.md)

## Payments

- [Available Devices & How to Order - DaySmart Payments via CardConnect](https://desktophelp.daysmartbodyart.com/en/articles/9648797-available-devices-how-to-order-daysmart-payments-via-cardconnect.md): This article is for DaySmart Payments via CardConnect users looking to order a credit card reader

## FAQs

- [Memberships Overview](https://desktophelp.daysmartbodyart.com/en/articles/9312125-memberships-overview.md)
- [Where can I download the mobile apps?](https://desktophelp.daysmartbodyart.com/en/articles/9301603-where-can-i-download-the-mobile-apps.md)
- [Will My Computer Be Able to Run DaySmart Desktop?](https://desktophelp.daysmartbodyart.com/en/articles/9301554-will-my-computer-be-able-to-run-daysmart-desktop.md): Check the recommended hardware requirements for running DaySmart Desktop on one computer or across multiple computers, including processor, memory, storage, internet, and supported Windows versions.

## Remote Access

- [How do I manage employee permissions for Remote Access?](https://desktophelp.daysmartbodyart.com/en/articles/9300998-how-do-i-manage-employee-permissions-for-remote-access.md)