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Sending Receipts

Angel Horowitz avatar
Written by Angel Horowitz
Updated this week

Overview

Feature Update:
We’ve rolled out new updates to enhance your receipt printing experience! Check out the sections below to explore the latest features:

This guide walks you through how to configure and send receipts via email or print, both automatically and manually, using your DaySmart software.


Setup Automatic Email Receipts

Learn how to configure your system to automatically email receipts to customers when a ticket is closed. This helps streamline your checkout process and improve client communication.

Desktop

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  1. Use the Messaging & Marketing drop-down menu, and select Configure Appointment Reminders and Notifications

  2. Go to the Receipts tab

  3. Under E-mail Receipt Options, check the box next to Send receipt when ticket is closed.

  4. You also have the option to prompt you each time before it sends

  5. If you would like to customize the email receipt message, click Edit Message under E-mail Receipt Message

  6. Click OK when you're all set


Mobile

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  • When you close a ticket, you will automatically be prompted to e-mail a receipt to the client.

  • Enter the client’s e-mail address into the box of the pop-up window that comes up. If the client already has an e-mail on file, it will be filled out automatically for you.

  • Click the E-mail Receipt button to send the receipt to the address entered and return to the Appointment Book.


Email or Print Receipts After Closing a Ticket

Learn how to email or print receipts even after the ticket has been completed.

Desktop

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Feature Update!

  1. Edit the ticket from the Tickets menu or from the Appointment Book

  2. Click on Special at the bottom right hand corner of the ticket details window

  3. Choose wither Print Ticket, Print Tip Line Receipt, Print Receipt to Credit Card Terminal, or E-mail Receipt from the bottom of the menu

Mobile

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  1. Tap on the closed ticket from the Tickets menu or from the Appointment Book

  2. At the bottom, tap on Receipt

  3. You will have the option to enter the client's email, then tap E-mail Receipt, or tap Print Receipt to send to an AirPrint Printer


Print Receipt From a Clover Device

Feature Update!

A new feature allows you to print receipts directly from the Transaction Approved screen using the credit card terminal—no extra steps needed.

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  1. Complete the transaction as usual.

  2. When the Transaction Approved screen appears, look for the button labeled "Print Receipt to Credit Card Terminal" to send the receipt to the connected clover terminal.

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